Emergency Assistance information

In an emergency we will provide you with multilingual support 24-hours a day through one of the world’s leading assistance companies.

Our assistance services are available to you 24 hours a day, 7 days a week ensuring that, in the event of an emergency, you have immediate access to professional medical and evacuation assistance.

An experienced assistance team will liaise with your doctors and hospitals to ensure that you are receiving the very best care. Where appropriate care is not available locally, you will be transferred to the nearest appropriate facility best equipped to meet the needs of your medical condition – by road or air ambulance. We will keep both you and your family informed of what’s happening every step of the way.